Matthew Kinney loves to play online videogames with his sons. What he doesn't love? What his kids are hearing from the other players.
"Language that would make a sailor blush," says Kinney.
Not surprising, says Kevin Roberts, author of the book "Cyber Junkie," considering the average gamer is 37 years old.
Roberts, who is also a cyber addiction counselor, says when your child takes the game online, and players start interacting, all content ratings go out the window.
"Incredible levels of profanity. Racial epithets, homosexually oriented epithets. We're talking 8, 9, 10, 11 year old kids who are getting exposed to this regularlym," says Roberts.
Parry Aftab, an internet safety expert with WiredSafety.org says this inappropriate language in online gaming is rampant. and she's concerned it's leading to dangerous cyberbullying.
"They may trash talking, they may be calling you names. They may steal their passwords. Or a lot of them may gang up on one online. Not because it's a good strategic win, but to hurt the other person," says Aftab.
Game companies attempt to combat these issues with on box warnings, parental controls and special task squads.
"They have an Xbox Live enforcement squad that is one of the best enforcement groups looking for grooming activities and online sexual predators, as well as cyber bullying," says Aftab.
But parental involvement is still key. Roberts recommends you start by learning what you're up against.
"Play the games. Talk to your kids about the games, get involved in it," says Roberts.
Also, ask your child to unplug the headphones and turn up the speakers so you can hear exactly what's being said.
"Don't let your kid go up to his bedroom, close his door, and sit there and play all night. That's crazy. You have no idea what's going on, who's saying what," says Kinney.
And teach them to take an active role against bullies.
"Tell them to block the person or the message. And then they need to come and you. Tell a trusted adult," says Aftab.
As for Kinney, he believes his pro-active parenting allows the kids to enjoy the games while still staying safe. "You teach them the best you can, and there have been times when they'll disconnect. It like it just gets too bad and they know better."
Microsoft says protecting its customers has always been a top priority and they've invested significant resources to monitor violations. The company says each and every complaint is investigated and will involve law enforcement agencies if necessary.
Top 10 Entertainment Software Industry (ESA) facts
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